Front Desk Agent / Front Office Intern

Front Desk Agent / Front Office Intern assists in daily Front Office operations and works with customers and guests as part of a project used to demonstrate your abilities to work in the hotel management sector.

What will I be doing?

As Front Office Intern, you will assist in daily Front Office operations and work with customers and guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Intern is responsible for managing the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:

• Ensure accurate and efficient running of reception, including check‑in/out procedures
• Respond to guest queries in a timely and efficient manner
• Keep the Front Office Manager and Reception Supervisors fully aware of any relevant feedback from guests and/or other departments
• Demonstrate a high...