Become a Front Office Supervisor at the Wickaninnish Inn, a prestigious Relais & Châteaux property on Vancouver Island. Lead a dedicated team in providing outstanding guest experiences while maintaining top service standards.
You will assist the Front Office Manager in overseeing daily operations and ensuring that all guest interactions reflect the Inn's commitment to excellence. With a focus on teamwork and guest satisfaction, this full-time role also emphasizes personal growth and development within the industry.
Key Responsibilities:
• Deliver exceptional and personalized guest service
• Support the Front Office Manager in daily operations
• Handle guest concerns with a proactive approach
• Facilitate training and ongoing development for staff
• Ensure cleanliness and organization in the Front Office
Requirements:
• At least 2 years in a supervisory role within hospitality
• Proven guest service skills and communication proficiency
• Strong multitask...