Join MediSystem Pharmacy as a full-time Pharmacy Assistant, focusing on exceptional customer service and support. Help enhance patient care through effective communication and problem-solving.
At MediSystem Pharmacy, a part of Shoppers Drug Mart, we are seeking dedicated individuals to fill the role of Pharmacy Assistant. In this position, you will be the first point of contact for customer inquiries, ensuring that all interactions are professional and meet the various needs of our clientele. Your role is essential in advocating for customers and delivering outstanding service consistently.
Key Responsibilities:
• Provide support for orders, billing, and customer inquiries
• Resolve service issues by understanding customer concerns
• Efficiently gather information and escalate when required
• Maintain professional communication with internal teams
• Support colleagues and assist in administrative tasks
Requirements:
• Retail or customer service experience req...