Take your career to the next level as a Functional Analyst in People & Culture at lululemon. Master ServiceNow to improve HR solutions while fostering a culture of collaborative growth.
In this role, you will serve as the technical expert for implementing and managing ServiceNow functionalities. Engage with various teams to drive system improvements, analyze data quality, and develop effective training resources. Your focus will be on delivering results that enhance HR operations and employee satisfaction.
Key Responsibilities:
• Oversee ServiceNow implementations and testing phases
• Define functional requirements from business needs
• Produce knowledge articles and user aids
• Ensure compliance with HR standards through system configuration
• Investigate and resolve system-related issues promptly
Requirements:
• 3+ years in HR Analyst or related area
• ServiceNow subject matter expertise required
• Experience with relevant project management tools
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