Drive business success as a Functional Business Analyst specializing in Salesforce at Slalom. Work in a hybrid model to help clients transform their customer engagement strategies.
In your capacity as a Functional Business Analyst, you will leverage your understanding of Salesforce to propose, implement, and manage solutions that solve complex client challenges. Your role involves leading requirement-gathering sessions, ensuring effective communication between technical and business teams, and providing ongoing support throughout project lifecycles. Shape the future of customer relationships through robust Salesforce solutions.
Key Responsibilities:
• Conduct detailed business requirement sessions with clients
• Manage Salesforce project phases from development to deployment
• Document functional specifications and create test scripts
• Deliver impactful training for end-users and administrators
• Analyze change impacts and manage project scopes effectively
Requ...