Specialist, Service Provider Functional Skills (ZH - Minley and Worthy Down)
Service Providers at this level are responsible for delivering moderately complex service activities with growing independence and strong technical capability. These activities are essential to contracted services and often linked to regulatory or compliance requirements. The role holder takes ownership of clearly defined processes, ensuring the effective delivery of their service or outputs.
Responsibilities include identifying and resolving recurring operational issues, providing detailed and timely updates to management, and contributing to continuous improvement in standard delivery practices. A strong focus on quality and accuracy is essential, ensuring all work consistently meets—and reflects—the organisation’s standards for learner support and service excellence.
This role aligns with market titles such as **Functional Skills Tutor, English and** **Maths** **Tutor, Adult Skills Tutor,** or **Em...