Elevate customer experiences as the Head of a retail furniture store in Granby, QC. This full-time position requires on-site presence and a strong emphasis on team leadership.
As Department Head, you will manage daily operations while fostering a positive team culture. Key tasks will include hiring, training staff, and addressing customer inquiries and complaints. Your leadership will directly impact sales performance and customer loyalty.
Key Responsibilities:
• Directly manage and assign duties to sales staff
• Hire and conduct training for new employees
• Sell products while enhancing customer service
• Create sales and employee performance reports
• Troubleshoot and resolve customer problems promptly
Requirements:
• Must have a valid driver’s license
• Retail management experience is essential
• Strong leadership qualities and interpersonal skills
• Ability to work efficiently under pressure
• Organized with strong attention to detail
Be a ...