Shape the future of airport operations as a Service Delivery Manager with GardaWorld at Toronto Pearson International Airport (YYZ). This role demands a focus on leadership and exceptional service delivery in aviation.
At GardaWorld, we are hiring a Service Delivery Manager responsible for overseeing aviation operations at YYZ in Mississauga. This position emphasizes leadership to coach teams and maintain operational excellence while improving customer experiences. You will play a critical role in achieving operational goals and ensuring compliance with security standards.
Key Responsibilities:
• Direct daily operations to ensure safety and effectiveness
• Drive performance towards high productivity goals
• Coach and support frontline staff in fast environments
• Enhance customer satisfaction through operational efficiency
• Work with stakeholders to address operational challenges
Requirements:
• Post-secondary education or equivalent relevant experience
•...