We are seeking an accomplished, executive-level **General Manager** to lead and represent our Mexico site.This role is the senior-most presence onsite, responsible for ensuring operational excellence, cultural alignment, and strong cross-functional collaboration across all teams based in Mexico.While many onsite leaders report into functions headquartered in the U.S., the GM is **empowered to act as the connector, problem-solver, and advisor** for all matters impacting the site's success.You will bring the **executive maturity, strategic mindset, and influencing skills** to ensure our Mexico site operates at its highest potential and remains a trusted, high-performing hub in our global organization.
**How you'll add value**:- Serve as the **executive leader onsite**, representing the Customer Success organization while partnering closely with leaders across all functions based in Mexico.
- Act as a trusted advisor and escalation point for employee issues, operational risks, ...