Mercier Consultancy is excited to offer a fantastic opportunity for a German Speaking Customer Service Representative for our Client’s Consumer Electronics Brand, with the unique chance to work in Greece. In this pivotal role, you will provide exemplary support to our German-speaking customers, assisting them with inquiries related to a wide range of consumer electronics products.

Your fluency in German will be essential as you help customers navigate product features, troubleshoot issues, and ensure they have a seamless shopping experience. You will play a key part in enhancing customer satisfaction and loyalty within the rapidly evolving consumer electronics market.

Responsibilities

• Deliver high-quality customer service in German through phone, email, and chat regarding consumer electronics inquiries
• Assist customers in understanding product specifications, availability, and order processes
• Troubleshoot technical issues and provide solut...