Mercier Consultancy is excited to offer a role for a German Speaking Customer Support Representative in our Gaming & Esports Department! In this engaging position, you will serve as the primary support contact for our German-speaking clients, helping them navigate their gaming experiences and providing assistance related to esports events and platforms.

If you have a passion for gaming and esports and are dedicated to delivering excellent customer service, this is the perfect opportunity for you. Join our dynamic team and contribute to enhancing the gaming experience for our clients!

Responsibilities

• Respond to customer inquiries in German via email, phone, and chat
• Assist clients with questions about gaming products, services, and events
• Document client interactions and resolutions accurately in our support system
• Collaborate with internal teams to resolve more complex issues
• Provide detailed information regarding ga...