About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About the Job

The Global Learning & Development Specialist acts as the bridge between internal business needs and high-quality educational output. This individual is a full-stack L&D professional: part instructional designer, and part project manager, utilizing an AI-first workflow to scale impact across time zones.

The primary objective of this role is to identify, design, and deliver scalable learning solutions that drive global busi...