About This Opportunity
Elevate the dining experience in Banff as Floor Manager at Good Folk! This hands-on leadership role requires passion for guest service and the ability to inspire teams in a warm environment.
As the Floor Manager, you will supervise the Front of House team, ensuring smooth, quality service. Your role is pivotal in developing the dining culture and offering exceptional guest experiences. The position involves a strong focus on operational tasks, coaching staff, and maintaining service standards.
Key Responsibilities:
• Demonstrate leadership with a reassuring presence
• Train and mentor servers for intuitive guest service
• Work with bar leadership to enhance beverage offerings
• Monitor and uphold service quality throughout shifts
• Aid in hiring and cultivating a high-performing team
Requirements:
• Experience in a floor manager or supervisory role
• Required ProServe certification
• Passionate about...