Enhance client relations as a Guest Experience Executive at GWLRA in Montreal. This hybrid role uniquely blends sales with exemplary guest service.
In this engaging position, you will allocate 60% of your efforts toward reservations and sales, dedicating the remaining 40% to ensuring guests receive high-quality service. Your role is critical in servicing corporate accounts and conducting impactful suite tours for prospective clients. Team collaboration will enhance the overall hosting experience as you represent both DelSuites and Le Livmore.
Key Responsibilities:
• Engage potential and current clients through proactive communications
• Manage reservation processes from inquiry to booking
• Conduct tailored suite orientations for guests
• Service corporate accounts and aid in new business growth
• Collaborate with Sales and Operations teams for service alignment
Requirements:
• Minimum 2 years in hotel or guest service settings
• Bilingual English and Fren...