Elevate guest interactions as a Guest Experience Lead at lululemon. Drive performance and foster connections while sharing technical product expertise in a vibrant, inclusive retail environment.
As a key member of lululemon's store leadership team, the Guest Experience Lead ensures every visitor receives top-notch service. You'll provide technical education on products, lead the team from the floor, and achieve sales targets. Your role includes evaluating guest connections and offering hands-on support to ensure an exceptional shopping experience.
Key Responsibilities:
• Lead the guest experience framework from the sales floor
• Assess guest connection and offer technical product education
• Supervise daily store operations as Supervisor on Duty
• Ensure readiness and maintain operational excellence
• Review daily metrics to track and motivate team performance
Requirements:
• 1 year of retail or customer service experience
• Experience in mentoring or team...