The Guest Experience Leader is responsible for creating feel‑good moments for customers by greeting guests, supporting kiosk use, assisting team members, checking satisfaction, ensuring kid treats, handling concerns, and communicating feedback to the team. This role is an integral part of a fast‑paced team environment and requires an outstanding attitude, willingness to learn and grow, and the capability to excel in a dynamic setting.

Responsibilities

• Greeting guests and communicating while ordering
• Offering help with using the ordering kiosks
• Offering assistance to those who need extra help
• Checking with guests after they receive their food to ensure satisfaction or see if they need anything else
• Ensuring kids receive a kid treat
• Handling any concerns
• Communicating with the restaurant team to provide feedback and recommendations

Require...