Become a pivotal Guest Service Representative at Wickaninnish Inn, recognized by Forbes and AAA, where you will elevate guest experiences and manage reservations. Join a culture that values diversity and hospitality excellence.
This role offers hands-on experience as you greet guests, process reservation calls, and ensure a memorable stay in a luxury environment. As a vital part of the Front Office team, you will balance personalized service with operational efficiency, all while exceeding high industry standards.
Key Responsibilities:
• Greet and check in/out guests with warmth
• Process reservation inquiries via calls and emails
• Manage daily online booking flow efficiently
• Facilitate guest orientation and room deliveries
• Assist during audits and complete daily administration
Requirements:
• Minimum 2 years in the Service Industry
• Exemplary guest service and communication skills
• Strong organizational and multitasking abilities
• Previous l...