Lead hardware deployment efforts at BusPlanner, ensuring timely and effective installations for our customers. Oversee vendor coordination and deliver impactful training sessions.
As the Hardware Operations Specialist, you will be responsible for the smooth execution of hardware projects, from order placement to deployment. This role requires strong vendor management and operational oversight, ensuring customers receive the highest level of service. You will serve as the operational backbone supporting both customers and internal teams.
Key Responsibilities:
• Drive end-to-end project management for hardware orders
• Coordinate with customers and installers for site readiness
• Provide training for users on new hardware
• Monitor vendor performance and escalation processes
• Keep accurate records and status reports on deployments
Requirements:
• Background in hardware or technology deployment
• Experience managing suppliers efficiently
• Exceptional org...