Job Title: Head of Delivery
Location: [Hyderabad, India]
Reports to: Managing Director, Smartbridge LLC (USA).
The Mission
We are looking for an experienced strategic leader to run our offshore delivery center as a high-performance consulting engine.
You will be responsible for the dual mandate of Service Delivery Excellence (ensuring profitable, high-quality client outcomes) and Organizational Growth (scaling our talent pool, maintaining culture, and integrating new acquisitions). You should have 15+ years of experience in IT services and consulting industry, with a deep understanding of billable business models, SOW management, and fixed price versus time and material delivery. You should have 6+ years of experience managing teams with more than 10 people.

Service Delivery Leadership (50%)

+ Portfolio & Engagement Management: Oversee a diverse portfolio of client projects. Ensure all offshore teams meet or exceed the expected deliverabl...