Overview

The Head of Delivery – Indonesia is responsible for leading and consolidating Axiata Digital Labs' delivery function within Indonesia. The role provides end-to-end oversight of the country delivery portfolio, ensuring successful execution of customer engagements while maintaining operational excellence, delivery governance, customer satisfaction, and business performance.

The incumbent serves as the primary delivery leadership representative for Indonesia and is responsible for driving delivery consistency, portfolio health, project governance, delivery maturity, stakeholder confidence, and organizational delivery standards across all engagements. The role works closely with Account Management, Engineering, Product, PMO, Finance, and Country Leadership to ensure sustainable business growth and delivery success.