Become a pivotal Customer Support Associate, delivering exceptional HR, accounting, and administrative services to our clients. Your efforts will play a key role in supporting various teams effectively.
In this multifaceted role, you'll focus on enhancing customer service through proactive payroll management and resolving invoicing issues. You will facilitate timecard audits and supervise HR processes to guarantee accurate contractor management. Your commitment to customer satisfaction will drive success across various functions.
Key Responsibilities:
• Provide excellent customer service at the reception
• Oversee the internal payroll process with accuracy
• Manage timecard audits and contractor outreach
• Handle payroll-related issues and resolutions
• Ensure proper management of contractor benefits
Requirements:
• BA/BS in Human Resources, Business, or Accounting preferred
• 2+ years in a customer service environment
• Effective organizational and pri...