About This Opportunity
Become a key player at Westland Insurance Group as a Renewal Retention Specialist in Huntsville, Ontario, focusing on client satisfaction and retention strategies.
As a Renewal Retention Specialist at Westland Insurance Group, you will utilize your personal lines insurance knowledge to provide exceptional client service. This role is centered around understanding client needs while working collaboratively within a diverse and talented team. Your contributions will directly impact client satisfaction and retention.
Key Responsibilities:
• Provide superior service to enhance client retention
• Advocate for clients by understanding their unique needs
• Assist with insurance inquiries and recommendations
• Maintain professionalism at all customer touchpoints
• Be part of a collaborative and inclusive culture
Requirements:
• 2-3 years of personal lines insurance experience
• Familiarity with provincial underwri...