Join Vertiv as an HVAC Field Service Representative in Vancouver, focusing on Liebert cooling products. Deliver exceptional service for installations, repairs, and scheduled maintenance to ensure customer satisfaction.
This role requires a qualified technician with a High School Diploma or equivalent, seeking candidates who have 3-5 years of industry experience. Responsibilities include effective communication, technical assistance, and ensuring safety guidelines are met. You’ll play a vital role in enhancing customer satisfaction through effective problem-solving and maintenance documentation.
Key Responsibilities:
• Provide onsite and phone support for Liebert products
• Maintain communication with Technical Support and managers
• Perform scheduled maintenance tasks as directed
• Ensure timely and accurate reporting of work performed
• Strive for first-time fixes to enhance customer satisfaction
Requirements:
• High School Diploma or Vocational Studies in R...