Take on a pivotal role as a Branch Manager in Commercial Claims, driving a hybrid team's performance and growth. Lead through mentorship and operational excellence.
This position offers the chance to manage a team handling complex commercial casualty claims. You'll provide hands-on coaching and operational oversight, ensuring timely and efficient file management. Your leadership will influence team dynamics and client satisfaction while focusing on service excellence.
Key Responsibilities:
• Manage operations for a commercial claims team
• Provide coaching and technical guidance for claims handling
• Oversee daily performance and client service quality
• Analyze processes for continuous improvement
• Develop talent through hiring and performance reviews
Requirements:
• 10+ years in commercial claims handling
• 5+ years in a leadership capacity
• CIP designation or near completion necessary
• Strong interpersonal and communication capabilities
• Ab...