Become the Customer Service Manager at Immiland Canada, focusing on the automotive sector. Drive exceptional service and effective management in a mechanical environment.
Immiland Canada is looking for a qualified Customer Service Manager to lead its automotive service team. Your role will involve directing customer service operations and managing daily shop tasks. Utilize your mechanical experience to implement high-standard service and resolve customer concerns effectively.
Key Responsibilities:
• Evaluate and improve operations in the mechanics department
• Oversee staff assignments and car shop management
• Set pricing and credit policies for merchandise and services
• Respond to customer inquiries and enhance service delivery
• Strategically develop customer relations and service improvement plans
Requirements:
• Must have completed secondary school
• Extensive experience in mechanical customer service management
• Proven record of managing increas...