Job Description

• Support all Traditional Banks/Credit Union implementation project requests for existing clients.
• Consult directly with customers to understand requirements and be able to offer industry best practice recommendations for successful implementations.
• Is able to meet specified job responsibilities with minimal guidance, direction and/or involvement from management.
• Will act as primary liaison between Visa support staff and customers and will represent customer system/operational requirements to internal organizations.
• Will apply working knowledge of a variety of systems and procedures to assess business and technical impact of project requirements and communicate these to clients and internal Visa departments.
• Plan and conduct member meetings and conference calls.
• Manage routine and non-routine, moderately complex processing and change requests, as well as support customer initiatives.
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