Implementation Associate Job Responsibilities Reporting to the Professional Services Manager, the core responsibilities of the position are to:

Build and maintain client relationships through listening and customer focus skills; must be approachable and patient

Consult with clients, review and understand their current work process

Work with clients to amend their processes to best fit our software

Facilitate the preparation of any software customization specifications and follow up to ensure client acceptance

Work with clients to deliver implementation on time

Discuss requirements and explain functionality to both technical and non‑technical individuals or groups

Job Qualifications

2-3 years of experience in a Construction Accounting role with a sound understanding of accounting fundamentals

Previous experience with the procedures and processes of the Construction and Service industry

Training exp...