Join Canadian Merchant Services as an Implementation Support Analyst Associate to help coordinate successful project deliveries. Manage risk tracking, client communication, and implementation documentation.
In this role, you will provide essential project support by working closely with Implementation Managers and internal partners. Responsibilities include scheduling meetings, maintaining accurate documentation, and monitoring project milestones. Ideal candidates will possess strong organizational skills and the ability to work concurrently on multiple tasks.
Key Responsibilities:
• Schedule meetings and document client communications
• Ensure project documentation is maintained accurately
• Track risks and escalate issues to Implementation Managers
• Assist with training logistics and prepare training materials
• Support project closure activities with detailed documentation
Requirements:
• One year of experience in customer service or project coordination<...