About This Opportunity
Take the lead in crafting an innovative loyalty program at Arc'teryx in North Vancouver, B.C. This role is suitable for hybrid or fully remote work, allowing you to influence guest engagement from anywhere.
In this inaugural position, you will spearhead activities to create a high-impact loyalty experience. With at least 5 years of experience in acquisition and retention marketing, your team collaboration will be crucial in advancing our loyalty initiatives. Analytics will play a key role in refining strategies informed by guest insights.
Key Responsibilities:
• Build a comprehensive understanding of guest values
• Partner with local teams to tailor loyalty benefits
• Drive strategies for member engagement and retention
• Manage operational aspects of the loyalty program
• Assess data for ongoing program improvements
Requirements:
• Bachelor’s degree in a relevant field
• 5+ years in loyalty or retention marketing
• Experience with Salesforce Loyalty pr...