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Infrastructure and EUC Specialist

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Yoplait Liberté Canada . The IT Infrastructure and EUC Specialist plays a critical hands-on role in supporting and maintaining the organization’s IT infrastructure and end-user services. Reporting to the Infrastructure and EUC Manager, this role provides Level 1/2 technical support, ensures the stability of local systems, and contributes to delivering a secure and efficient digital workplace. The Specialist works closely with both users and global IT teams to maintain high service levels and system reliability. Key Responsibilities Infrastructure Support Assist in maintaining and supporting local IT infrastructure, including servers, networks, cloud platforms, and backup systems Monitor system health and performance; troubleshoot and escalate infrastructure issues as needed Implement standard infrastructure procedures under the guidance of the manager End-User Computing (EUC) Deliver Level 1 / 2 ...