Insurance Account Manager, Personal Lines Service

Join to apply for the Insurance Account Manager, Personal Lines Service role at NFP, an Aon company.

About the Role

Business Line: Personal Lines
Hours Per Week: 35 (Full-Time)
Location: Alberta – Any, Hybrid
Job Duration: Full-Time, Permanent
In this role, you will act as the primary point of contact for personal lines clients, ensuring they receive timely, accurate support and services. You will leverage your industry knowledge to provide front‑line counseling and drive growth across our product portfolio.

What You’ll Do

• Provide exceptional day‑to‑day customer service while maintaining client file activities to meet retention targets.
• Issue policies and changes via insurer online portals and maintain collaborative relationships with key underwriters.
• Review and process renewals, endorsements, and midterm changes; rewrite or remarket as neede...