Personal Injury Intake Specialist

We are currently seeking an experienced Personal Injury Intake Specialist to serve as the first point of contact for potential clients at a fast‑growing U.S.-based law firm. In this role, you will handle incoming calls, conduct pre‑screenings, schedule consultations, and update case information in our CRM systems—all while delivering a compassionate and professional client experience.

Fully Remote Position

This fully remote position is available for candidates based in Latin America who have prior intake experience in U.S. Personal Injury law .

Your Mission

To provide a warm, responsive, and highly professional intake experience that reflects our firm’s commitment to excellence, trust, and client care.

Key Responsibilities

• Answer inbound calls, texts, and online inquiries from prospective clients
• Conduct detailed pre‑screening interviews...