**Summary**:
Job Purpose
Ensure the Integrated Insights service line runs with clarity, discipline and efficiency through governance, intake/prioritization, cadence management, quality standards and vendor coordination—enabling consistent delivery of high-impact insights to TAs/V&A and seamless interface with DAP.
**About the Role**:
**Job Dimensions**
**Financial responsibility**: Oversees spending on insight-related vendors, assists with budget preparation, and maintains SLA compliance.
**Decision making**: Owns intake triage, delivery cadences and quality gates; recommends resourcing and vendor utilization.
**Stakeholders**: TAs/V&A, Finance, BSI/International Insights Ops, DAP, vendors, Customer Excellence.
**Impact on the organization**
Reduces duplication and cycle delays by standardizing ways of working, ensuring on-time delivery, and improving stakeholder confidence in insight outputs.
**Major Accountabilities**
- Intake, backlog m...