Explore the role of Intermediate Accident Benefits Advisor with Aviva, focused on resolving sophisticated claims in a supportive hybrid work culture. Deliver exceptional service to customers in need.
You will work for Aviva's Healthcare Services team, ensuring the resolution of accident benefit claims aligns with corporate guidelines while educating customers on new reform changes. This position requires hands-on experience handling claims and coordinating customer recovery.
Key Responsibilities:
• Handle Accident Benefits claims with individual expertise
• Gather necessary medical examinations and statements
• Actively coordinate recovery while monitoring treatment goals
• Educate providers about new auto reform changes
• Maintain adherence to compliance and quality standards
Requirements:
• 2+ years of accident benefits or casualty claims experience
• A College Diploma or equivalent experience
• Strong customer service orientation and communication