Purpose Responsible for processing INTL shipments for an assigned base of accounts. Models and acts in accordance with our guiding principles and core values.
Essential Duties & Responsibilities - Develop and provide excellent customer service to internal and external customers.
- Prepare profitable quotations accurately.
- Reply to overseas inquiries in a clear, concise and timely manner.
- Maintain clear oral and written communication with clients.
- Provide excellent and timely customer service by informing clients of the status of their shipments.
- Arrange inland freight services.
- Inform supervisor of any problems or irregularities discovered within assigned transactions.
- Actively pursue a better understanding of the INTL process through independent study, as well as courses and seminars presented by approved sources.
- Improve understanding and knowledge of the established INTL system, in both ...