Requirements:

• Undergraduate student or fresh graduate from a technical major such as: Computer Science / Informatics Engineering / Information Systems
• Possessing a high interest for IT infrastructure, endpoint security, and cybersecurity operations
• Possessing a basic knowledge of MS Windows or Linux
• High familiarity for MS Windows and MS Excell
• Good communication skills and willingness to learn
• Able to work collaboratively with engineers and team members

Job Descriptions:

• Assist in the installation and troubleshooting of Cortex XDR Agent on workstations and PCs
• Support endpoint security deployment activities under the guidance of the engineering team
• Perform basic troubleshooting and issue escalation when required
• Document installation progress and technical issues
• Coordinate with internal teams to ensure smooth deployment activ...