IT Analyst II-PrdctnSys(MES)

Country/Region: MX | Location: Chihuahua, CHH, MX

You will manage and support production IT services, focusing on MES and SCADA systems, server administration, and incident, problem, and change management.

Your Tasks

• Manage, operate, and support servers.
• Perform Level II incident and problem management for MES, SCADA, and Shopfloor IT systems, including root cause analysis and permanent fixes.
• Monitor MES/SCADA system health, performance, and availability using logging, alarms, and system KPIs.
• Execute and support Change Management activities impacting production systems (planned downtime, validation, rollback).
• Work in partnership with Production leaders and other IT areas to provision and run operational IT services for Production systems and platforms, including Shopfloor Monitoring & Management, MES Traceability systems, and SCADA Controls systems.