**Overview and key responsibilities**At Prysmian, we are looking for an IT Applications Professional based in Bogotá, Colombia, who will be responsible for supporting and managing corporate information systems and technology platforms, monitoring and managing incidents and requests relating to applications, managing and documenting IT processes, and participating in IT projects.**Main responsibilities*** Handle, support and/or resolve tickets relating to incidents, requests and changes for IT applications, particularly for SAP 1C ERP.* Ensure and maintain continuous improvement of processes within IT applications, particularly for SAP 1C ERP.* Manage and support the development cycle and proper use of technology platforms, particularly SAP ERP.* Deliver training for users on the modules and processes of the SAP 1C ERP system.* Act as a Business Partner with business units, identifying improvements to processes or applications and defining new solutions that meet business needs (efficie...