Role Summary

The Business Systems Analyst is responsible for the implementation, configuration, and Tier 3 support of business applications, as well as the design, support, and troubleshooting of system integrations and data exchanges. This role ensures that applications and integrations operate reliably, securely, and in alignment with business requirements.

The analyst acts as a subject‑matter expert for business applications and integrations, collaborating closely with business stakeholders, vendors, and internal IT teams to resolve complex issues, support system changes, and maintain high‑quality documentation.

This is a hybrid role that can be done at either our Edmonton or Calgary locations. Travel will also be required across Western Canada.

Key Responsibilities

Application Implementation & Configuration

• Collaborate with business stakeholders, subject‑matter experts, and end users to elicit and define functional a...