Galderma is a leader in dermatology, operating in more than 90 countries. We deliver an innovative, science‑based portfolio of premium brands and services across the dermatology market.

Job Title: IT CRM Business Analyst – Canada

Location: Thornhill, ON

The IT CRM Business Analyst for Canada is a key member of the Global IT Commercial & Digital team, reporting to the Global IT Commercial & Digital CRM Service Owner . This role supports Veeva CRM, Veeva Network, and Veeva Align within the Canadian organization, working closely with local and global teams to ensure system functionality and optimal user experience.

Essential Functions

Serve as the primary strategic liaison for clients regarding Veeva CRM, Network, and Align, fostering strong relationships with local business stakeholders and the Global IT team. Identify and analyze business needs and challenges, translating them into detailed Veeva requ...