Overview
ALTEN MÉXICO is seeking a knowledgeable IT Facilities Management / On‐Call Engineer to join our dynamic team.
The successful candidate will manage IT infrastructure and facilities, ensuring that technological resources are maintained, efficient, and secure.
As an On‐Call Engineer, responsibilities include troubleshooting and resolving technical issues promptly while providing exceptional support to internal teams and clients.
Responsibilities
Monitoring and managing IT facilities including servers, workstations, and network devices.
Providing on‐call support, responding to incidents and technical queries outside of normal operating hours.
Ensuring compliance with IT policies, procedures, and best practices.
Performing routine maintenance and upgrades on IT equipment.
Assisting with the setup of new technologies and facilities as needed.
Collaborating with IT teams to optimize performance and security.
Documenting issues and resolu...