WMC is seeking a **IT Field Services Technician**with 1 or 2 years of experience.
**Purpose of the role**:
Support the digital transformation process across WMC plants, ensuring that both daily operations and technological projects are managed with efficiency, precision, and a focus on continuous improvement.
**Key Responsibilities**:
- Resolve assigned support tickets.
- Execute designated tasks within specific projects.
- Gather new requirements for the development of technological solutions requested by plant users.
- Follow up on technological solution requirements with the IT development team.
- Perform testing on various technological requirements under development and report any necessary adjustments or improvements.
- Deliver the requested technological developments to plant users, ensuring quality.
- Train and instruct staff on the use of implemented technological developments and solutions.
- Create user manuals for processes and...