Become a key player at WELL Health Diagnostic Centres as an IT Helpdesk Analyst. You will be responsible for delivering top-tier Level 1 and Level 2 IT support within a healthcare context.

This position is essential for maintaining system uptime and user satisfaction across various devices, including desktops and mobile solutions. You will engage with both staff and healthcare applications, providing timely support and troubleshooting. Your contributions will directly impact patient care by ensuring technology issues are resolved effectively.

Key Responsibilities: • Serve as the primary support for desktop and mobile IT issues • Troubleshoot and resolve hardware, software, and network problems • Manage helpdesk requests, ensuring efficient resolutions • Support integration of medical devices and healthcare systems • Create and maintain IT documentation and knowledge base

Requirements: • Diploma or Degree in Information Technology • 2+ years of relevant suppor...