Link-Worldwide is seeking a Helpdesk Associate to join their team in Guadalajara, Jalisco, Mexico. This role involves providing general L1 support for hardware and MS Office packages, managing technical support calls, and troubleshooting customer incidents.

The ideal candidate should have advanced English skills, be available for 45 hours per week, and have at least 6 months of experience in customer service. The position offers a comprehensive benefits package including medical and life insurance, vacation days, and opportunities for growth within the company.