**Key Responsibilities**
**1. IT Operations Management**
Manage daily IT operations and ensure all systems function effectively.
Monitor servers, networks, internet connectivity, and system performance.
Ensure minimal downtime and quick recovery during system issues.
Maintain IT infrastructure including:
Computers and laptops
Printers and scanners
Telephones
Wi-Fi systems
CCTV systems
Door lock systems
TVs and AV equipment
Conduct preventive maintenance for all IT equipment.
**2. Technical Support**
Provide technical support to all departments and users.
Troubleshoot hardware, software, and network issues.
Ensure timely response and resolution of IT tickets.
Support employee onboarding/offboarding:
Email setup
User account creation
Access permissions
Device allocation
Conduct basic IT and cybersecurity training for employees.
**3. Network & Infrastructure**
Maintain LAN/WAN networks and internet stability.
Co...