**If you are looking to get a great internship experience**:This is the opportunity to do so by joining the IT department at The LEGO Group!
**Play your part in our team success!
****As part of the Global End-User Support organization, you will have the opportunity to help us optimize the usage of business technologies to increase the productivity of The LEGO Group.In this case, your focus will be to ensure the LEGO Operaciones de México factory is enabled with the company IT Technology to support all factory employees.
**:**Core Responsibilities**:- ServiceNow: Working proactively with tickets (Incidents & Service-Requests) in our ITSM tool (Service Now), handling the preparation of equipment such as laptops or mobile devices.
- On-Site support: Providing onsite support with computer hardware and meeting rooms technology and handling of mobile phone devices.
- Incidents solving: Diagnosing software and hardware issues when appropriate and fixing them as quickly ...