Drive impactful IT solutions as an IT Support Analyst at EllisDon, focusing on network security and support for hardware and software problems. This in-office position ensures robust network performance.
Join EllisDon and apply your IT experience in a role that demands proactive problem solving and support across job sites. You will play a critical role in managing the viability of network infrastructure and liaising on advanced IT challenges. Your responsibilities include documenting incidents, following IT policies, and assisting with various project management tasks.
Key Responsibilities:
• Provide hardware and software troubleshooting support
• Ensure reliable network performance and security compliance
• Document IT issues and solutions using ServiceNow
• Support project tasks, including hardware setup
• Coordinate IT services across jobsites effectively
Requirements:
• 4+ years of IT support experience
• Post-secondary education in a relevant field