Join the Bank of Canada as an IT Support Analyst in Ottawa, offering bilingual support in English and French. Your technical skills will contribute to seamless laptop refresh projects on-site.
This role requires a candidate with a technology-related degree or diploma and at least four years of solid IT experience. The successful applicant should have hands-on experience with Windows 10/11 deployment and servicing, along with demonstrated expertise in software tools like Intune, ServiceNow, and SCCM for project execution.
Key Responsibilities:
• Offer hands-on desktop and Office applications support
• Lead laptop refresh initiatives using Intune
• Apply imaging and configuration for devices
• Facilitate data migration and resolve hardware issues
• Oversee IT asset management protocols
Requirements:
• Bilingual English and French proficiency
• Four years of verified IT support experience
• Three years in laptop refresh processes
• Knowledge of endpoint...