**Your Job**
As a Technical Support Supervisor in Koch Global Services second level IT support organization, you will lead a cross functional team identifying and developing your team’s unique comparative advantages that will allow them to create value in their current role and prepare for future growth.
**Our Team**
Our Shared Services Center gives support to all Koch businesses across the globe collaborating with a team of leaders, both local and remote, to maximize the potential of a large and diverse team.
**What You Will Do**
- Understand, develop, apply, and coach employees on our culture of Principle Based Management.
- Supervise, coach, mentor and develop a group of Technical Support Specialists in the day-to-day operations of providing level 2 IT support to internal customers from multiple businesses.
- Identify, assess, and work to close gaps in employee performance and development areas to improve performance and prepare them for their next career path o...