Join Cam Tran as an IT Support Specialist, emphasizing user support and system reliability across Microsoft technologies. This on-site role plays a vital part in supporting end-users and maintaining IT infrastructure.
As a bridge between support and infrastructure, you will manage technical issues related to hardware and software while ensuring the health of networking and business applications. Responsibilities include assisting users with Microsoft 365, overseeing new-user setups, and logging service requests efficiently.
Key Responsibilities:
• Offer first-line support for various IT devices and applications
• Manage onboarding processes for new employees
• Support users with Microsoft 365 apps like Teams and SharePoint
• Log and prioritize IT incidents in ticketing systems
• Assist in routine maintenance and monitoring of servers
Requirements:
• Bachelor’s degree in a relevant field
• 3-5 years of IT support experience
• Proficiency in Microsoft Win...